Customer Visit Reporting

Standardizes the format for Capturing Highlights of each and every customer visit/ interaction which otherwise stays only with the executive. Also switching responsibilities to someone else to take them forward becomes easier.
Workflow based – Travel / Visit reporting of visits to Institutes/ School/ Trade captures the details of -
  • who was met
  • what was sampled/ promoted
  • details of book already in use
  • feedback on titles in use
  • potential of replacement / adoption
  • School/ Institute classification- High Usage/ Low Usage, High Potential/ Low Potential etc.
Reports are automatically compiled which leads to extensive analytics.